Privacy Policy

Ability InterBusiness Solutions, Inc. (hereinafter, "AIBS") recognizes the importance of protecting the rights and interests of the individual while also considering the usefulness of personal information, and in order to handle personal information properly, has established the Basic Policy on Personal Information Protection as follows, appointed a person in charge of information management for the protection of personal information, and thoroughly informs its directors, employees, and the like thereof as AIBS strives for appropriate personal information protection.

Basic Policy on Personal Information Protection

  1. AIBS shall comply with all laws, ordinances, guidelines, and other regulations concerning the protection of personal information, as well as the information management rules of AIBS.
  2. Based on the information management rules, AIBS shall appropriately manage personal information and take safety management measures against the risks of unauthorized access as well as information leakage and loss or damage.
  3. AIBS shall handle personal information appropriately as follows.
    1. Specifying as well as notifying and announcing the purpose of use
      1. AIBS shall specify the purpose of use of personal information as specifically as possible.
      2. When acquiring personal information, AIBS shall either publish the purpose of use in advance, or publish the purpose of use or notify the concerned individual thereof promptly after acquisition.
    2. Acquiring and handling
      1. AIBS shall acquire personal information appropriately and handle it within the scope of the purpose of use.
    3. Providing to third parties
      1. AIBS shall not provide personal data to a third party without the consent of the concerned individual, except in the case of outsourcing or the like.
    4. Outsourcing
      1. When providing personal data to an outsourcing contractor, AIBS shall select a contractor that is capable of safely managing said data and shall supervise the contractor as necessary and appropriate.
    5. Responding to requests for notification, disclosure, etc.
      1. In the event that the concerned individual makes a request for notification of the purpose of use regarding the personal data retained by AIBS, or a request for the disclosure, correction, addition, deletion, suspension of use, deletion, or prohibition of provision to a third party regarding the said data, AIBS shall promptly respond to said request if said request is appropriate.
  4. In the event of a complaint or other trouble related to personal information, the person in charge of information management shall promptly work to solve the problem, investigate the cause of the problem, take immediate corrective action, work to prevent recurrence, and promptly and accurately disclose information.

Ability InterBusiness Solutions, Inc.
1-14 Higashi-hiratsuka-cho, Naka-ku, Hiroshima
Naomi Morishima, President


Definition of Personal Information

"Personal information" refers to the following information about a living individual.

  1. Information that can identify a specific individual by the name, date of birth, or other description contained in the said information.
  2. Information that can be easily cross-referenced with other information to identify a specific individual.

"Personal data" refers to personal information that comprises a personal information database or the like.

Acquisition of Personal Information

AIBS shall handle personal information obtained through a legal and fair means. When acquiring information that is determined by law as personal information requiring special consideration, AIBS shall acquire such information only with the consent of the user.

This service prohibits the provision and exchange of personal information between users and teachers, both during and outside of lessons. Please note that AIBS shall not be held responsible whatsoever for any trouble that may arise through these activities.

Purpose of Use of Personal Information

The personal information that AIBS receives shall be used for the following purposes. AIBS shall not use personal information for any other purpose.

Personal information about users

  1. To provide the service to users.
  2. To distribute information related to the service (newsletters, promotional information, surveys, etc.).
  3. To distribute information regarding other services provided by AIBS.
  4. To accurately ascertain and respond to opinions and inquiries regarding the service.
  5. To calculate and claim service usage fees.
  6. To confirm the identity of the user.
  7. To prevent unauthorized use and to carry out an investigation in the event of unauthorized use.
  8. To analyze user trends and conduct research and analysis for service improvement.
  9. To investigate and respond to system failures and other service problems or the like.
  10. To communicate and respond in the event of a disaster or other emergency.
  11. To comply with the legal and regulatory obligations placed upon AIBS.

Personal information about teachers

  1. To communicate for business matters.
  2. To calculate and pay lesson fees.
  3. To confirm the identity of the teacher.
  4. To respond to inquiries.
  5. To prevent unauthorized use and to carry out an investigation in the event of unauthorized use.
  6. To analyze user trends and conduct research and analysis for service improvement.
  7. To investigate and respond to system failures and other service problems or the like.
  8. To communicate and respond in the event of a disaster or other emergency.
  9. To comply with the legal and regulatory obligations placed upon AIBS.

Personal information regarding teacher registration applicants

  1. To select teachers.
  2. To inform applicants regarding the results of the teacher selection.

Sharing of Personal Data by Group Companies

AIBS shall share personal data with other companies within our corporate group as follows, within the scope stated under the Purpose of Use of Personal Data.

  1. Company sharing information
    Daiko Co., Ltd.
  2. Personal data items to be shared
    • Name, sex, date of birth, address, telephone number, email address, etc.
    • User's service application details
    • History of outsourcing to teachers
    • Teacher bank transfer account information
  3. Purpose of sharing
    Items 1 through 20 under "Purpose of Use of Personal Information"
  4. Party responsible for management of personal data to be shared
    Ability InterBusiness Solutions, Inc.
    1-14 Higashi-hiratsuka-cho, Naka-ku, Hiroshima
    Naomi Morishima, President

Disclosure of Personal Information to Third Parties

AIBS shall appropriately manage the personal information received from users and shall not disclose personal information to third parties except in the following cases.

  1. When the user has given consent.
  2. When AIBS discloses information to outsourcing contractors for providing services requested by the user.
  3. When it is difficult to obtain the consent of the concerned individual in a case where disclosure is necessary to protect the life, health, or property of an individual.
  4. When disclosure is required by law.

Measures for Safe Management of Personal Information

Based on relevant laws, regulations, and guidelines, AIBS shall take the necessary and appropriate measures to manage access to personal information, to restrict the means by which personal information can be removed, and to prevent unauthorized access from external sources, as well as to prevent leakage, loss, or damage of personal information and to otherwise safely manage personal information.

Disclosure, Correction, Suspension of Use, and Deletion of Personal Information

When a user or teacher requests the disclosure, correction, suspension of use, or deletion of personal information in accordance with the provisions of the Act on the Protection of Personal Information, AIBS shall respond to the request without delay after confirming that the request was indeed made by the concerned individual. However, this does not apply to cases in which AIBS is not obligated to disclose such information in accordance with the Act on the Protection of Personal Information or other laws and regulations.

Use of SSL (Encrypted Telecommunication)

The AIBS website uses SSL (Secure Socket Layer) encrypted telecommunication to safely protect the user's personal information. By using an SSL-compatible browser, the user's personal information is automatically encrypted before being sent and received.

Use of Cookies

Some pages on the AIBS website use cookies in order to provide the user with better service. Cookies do not collect information that can be used to identify an individual and do not violate the user's privacy. You can also change your browser settings if you do not wish to accept cookies.

Use of Google Analytics

The AIBS website uses Google Analytics provided by Google Inc. to monitor website access. Google Analytics uses cookies to collect the user's access history. The information collected by Google Analytics does not contain any information that identifies a specific individual. Furthermore, this information is managed by Google Inc. in accordance with its privacy policy.

Privacy Policy Changes

If AIBS changes the personal information to be collected, the purpose of use, or otherwise changes this Privacy Policy, AIBS shall make an announcement by posting the changes on this page.

Contact Information

If you have any questions or inquiries regarding the correction, addition, deletion, suspension of use, suspension of provision to a third party, or the handling of user personal data, please contact us at the address below.

Contact address: privacy@surapera.com

Last revised on: April 1, 2022